Big Dipper Maintenance

Why Lifetime Product Support Is More Vital Than Ever

Today and in the future, the link between customer and vendor will be absolutely vital. Why? Consider the struggle restaurant operators are having with hiring. It’s not just food service, either. All service industries are having trouble with staffing, including plumbing.

Restaurant businesses need vendors to step up with the kind of help we provide. We all know optimal service begins with having good customer information to begin with. That’s why we just launched a campaign to compel more customers to register their devices with us.

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Guide for Ice Cream Parlors, Sweet Shops, Coffee Houses and Bakeries

We've received calls from operators of bakeries, ice cream parlors, sweet shops and coffee houses wondering why their Big Dipper automatic grease traps aren't collecting much grease. It's an easy answer. Your food operations don't produce much, if any, grease.

There are other more important things to be aware of, however. That's why we created this handy guide to help your Big Dipper work hard for your business. 

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